Buyers can inspect a real public surface for event discovery and booking, not just a private screenshot or proposal.
Flagship proof
Public event operations product with booking, payments, refunds, and admin states.
UTSOV is MLPOINT's flagship proof: a shipped event platform where discovery, booking, Razorpay checkout, confirmations, cancellation/refund handling, and admin operations are part of the same workflow.
The workflow includes Razorpay checkout, payment verification, receipt logic, and confirmation states tied to the customer journey.
Cancellation previews, refund paths, policy copy, and admin actions are modeled as product states instead of one-off support messages.
The same state model maps to paid group experiences, classes, workshops, memberships, clinics, and service operations.
What shipped
Concrete operating surfaces, not abstract advice.
This is the proof buyers should inspect before trusting MLPOINT with a paid service workflow build.
Organizer event setup
Event records, publishing inputs, capacity-sensitive details, and public presentation flow.
Customer booking path
Discovery, booking intent, attendee information, customer status, and confirmation handoff.
Razorpay payment flow
Order creation, checkout integration, payment verification, receipt, and transaction records.
Cancellation and refund states
Cancellation preview, refund policy handling, exception paths, and state-aware customer messaging.
Back-office controls
Admin views for transactions, event status, support action, and lifecycle follow-through.
Trust and policy surfaces
Payment transparency, privacy, terms, cancellation, and refund language built into the product.
Reusable pattern
Why UTSOV matters for the current MLPOINT offer.
UTSOV proves the pattern MLPOINT now sells: customer action, payment state, exception handling, admin ownership, and follow-up inside one workflow.
Event authoring
Organizer-side event setup, policy inputs, inventory structure, and public publishing flow.
Public transaction flow
Customer-facing paths with attendee information, confirmations, and operational states.
Razorpay payments
Order creation, checkout integration, payment verification, receipts, and reconciliation-ready records.
Refund workflows
Cancellation previews, refund policy handling, force majeure paths, and lifecycle-aware notifications.
Admin operations
Back-office tools for managing customer transactions, event state, cancellation cases, and support actions.
Compliance docs
Terms, privacy, refund policy surfaces, and payment transparency documentation for external reviews.